Shipping Info

 

Shipping Charges

The shipping price is estimated by the total amount you spend. Please follow the chart bellow to see your estimated shipping cost.

* Please note that some locations cannot be reached using UPS regular ground service, or Canada post for the fee estimated by our website. These orders are therefore subjected to additional shipping fees  -- Customers who've placed orders living in these areas will be contacted with information regarding the additional charges. If they do not respond, orders will not be shipped and may be cancelled.   

UPS Logo

 

If you spend: Your ground service will cost:
$0.00 - 69.99 $12.99
$70.00 - 99.99 $15.75
$100.00 - 149.99 $21.75
$150.00-199.99 $28.99
$200.00-299.99 $35.99
Over $300.00  Free!

 

 

 

Event Date Guarantee

When an event date is entered during the checkout process, it is done to ensure that your items arrive on time for your event. If for some reason there is a conflict with our ground service shipping times and the date of your event, a customer service representative will contact you with additional UPS service options.

Notice to PayPal Express customers. Due to the nature of PayPal Express, we are unable to manage the event date guarantee system. If you place an order using PayPal and have an upcoming event date please proceed with the regular checkout and select paypal as an option then. We encourage customers to call or email us with any concerns. Because we try to ship orders out as fast they come in the warehouse may not be able to stop a shipment in progress or make any changes. We will always try our best, so feel free to contact us with any concerns whatsoever.

Only guaranteed or confirmed orders are shipped when the event date is entered.

We will not ship an order unless we are confident that you will receive your items in time for your event.

Orders are typically shipped within 2 business days.

A confirmation email is sent when orders are shipped.

If an order is delivered after the event date indicated, please call customer service with instructions on how to return the shipment hassle free.

For shipping time in transit information please see our section about shipping or contact us.

 

Rush Orders

All online order will be shipped with UPS Ground. For rush delivery please phone in your order. To ship orders on your shipping account please phone in your order.

 

Pick-Up Orders

All orders are available for pick-up at our Montreal location. Pick-up orders must be placed over the phone or through fax. A representative will call you when your order is ready. This is usually takes 1 – 2 business days.

 

Canada bound shipment Info

All Canada bound shipments are subject to applicable GST or HST charges. Orders shipped in the province of Quebec are subject to both GST and PST taxes. There are no import, customs, duties or brokerage charges.

 

Shipping times – U.S.A. (UPS ground service)

UPS Ground delivery times
Delivery times are estimated and do not include holidays and weekends.
Orders are usually shipped within 2 business days.

United States (add 1 day for rural or non metropolitan areas):

 

 

Shipping times – Canada (UPS ground service)

Delivery times are estimated and do not include holidays and weekends.
Orders are usually shipped within 2 business days.
Please add 1 day for rural or non metropolitan area deliveries.


DAYS

CITIES

1-2 Montreal, Toronto, Ottawa-Gatineau, Quebec City, Hamilton, Moncton, Fredericton
3-4 Winnipeg, Saskatoon, Calgary, Edmonton
5 St-John's, Victoria, Vancouver
More than 5...

Northern/Rural Areas. Call us for details!