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Terms & Conditions

Terms and Conditions

WEBSITE USAGE

Any user of this or any other affiliated website hereby agrees to all terms and conditions stated on this page. This page provides information, which in all exempts PartyMart.com, its executives, directors and any persons affiliated within from any and all possible liabilities. Any online user who does not comply with the terms listed on this page should not continue to browse our websites, affiliated website and/or linked web pages. If there are any inquiries please do not hesitate to contact us toll free at 1 866 669-6278.

PRIVACY

PartyMart.com respects your privacy. We will only collect, store and use your personal information for defined purposes. The information that you provide us with will be kept confidential and will only be used to support your customer relationship with PartyMart.com. Information we request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, as well as other similar/relevant personal information. We use your information to support and enhance our relationship with you. This refers to our ability to process your purchase, provide service and support, and share news regarding products, service and company offerings with you. We do not sell your personal information. At any time you may contact PartyMart.com with any privacy questions or concerns you may have. You may also ask at any time to view the personal data you have given us and request a correction or deletion of your personal information. We strive to protect the security of your personal data by using enhanced encryption technology provided by our GeoTrust security certificate.

THIRD PARTIES

PartyMart.com will not sell, trade, or rent your information to others. Personal information, such as your name, address and phone number or information regarding your order and the products you have purchased, will not be sold to any outside organization for its use in marketing or solicitation without your consent. Please be aware that other websites accessed through PartMart.com may collect personally identifiable information about you. The information practices of those third party websites linked to PartyMart.com are not covered by this privacy statement. PartyMart.com reserves all rights herein and is not responsible for any actions of a third party.

E-COMMERCE

PartyMart.com is committed to data security with respect to information collection on our site during your shopping experience. We offer the industry standard in security measures using advanced encryption from our GeoTrust security certificate. If at any time, however, you would like to make a purchase but do not feel comfortable transmitting your credit card information over the internet, do not hesitate to call one of our sales representatives by telephone at 1 866 669-6278.

CREDIT CARDS AND PAYMENT

We accept VISA, MasterCard and American Express. Be sure to provide us with the exact credit card number, expiration date, PIN number and billing address that your credit card issuer has on file. Please note that PartyMart.com will only charge your card once your order has shipped and only for the items that have shipped along with the relevant shipping costs that apply.

ORDERS

Please be aware that PartyMart.com reserves the right to accept or cancel your order at any time. Our receipt of your order and your receipt of our order confirmation does not signify the acceptance of your order.

OUT-OF-STOCK ITEMS

Although our goal at PartyMart.com is to have enough items that we would never be out-of-stock, the reality is that we do occasionally run out of particular items. In the event that we do run out of stock, we will ship the rest of your order with the exception of the out-of-stock item, charging your credit card only for the items shipped. We will backorder the item only on the condition that we can deliver the item in time for your event. At PartyMart.com we make all possible efforts to contact the customer concerning the out-of-stock item and work together with the customer to ensure their satisfaction.

PRODUCT DISCLAIMER

In rare instances, products may vary in appearance from that of their online photos. Due to the manufacturer's production, some products are subject to change without notice. Unfortunately, these changes are beyond our control. We realize that this may cause an inconvenience but please be aware that PartyMart.com makes every effort to update product information to match the current styles that manufacturers are producing. While products shipped should match in basic form, shape and appearance, there is always a chance that models will be updated to newer versions. Any discrepancy may be brought up with PartyMart.com. Attempts to contact the customer will be made if the product is no longer available, out-of-stock, or has been drastically changed.

PRODUCT, PRICING & INFORMATION ERRORS

All products listed on PartyMart.com are subject to availability. In the event that a product is no longer available, PartyMart.com will make all the necessary efforts to contact the customer concerning a replacement. In the event that a product is listed at an incorrect price due to pricing information or technical error, PartyMart.com reserves the right to cancel any order placed for any item listed with an incorrect price.

RETURN POLICY

At PartyMart.com, refunds are available on all orders shipped within the United States and Canada. Almost every product available is covered by a 14 day return period, which gives the customer 14 days from the date they receive their order to contact PartyMart.com and request a refund. PartyMart.com grants the customer the right to return any item regardless of the reason. However, refunds do not include shipping and handling fees for any item not being returned as the result of a defect and are for the cost of the item only. We do not accept returns on any item, which is no longer in its original factory sealed condition. We do not accept returns on items from our Glow Products sections and we do not accept returns on special or international orders.

If an order needs to be returned it is crucial that you first contact our Customer Service line at 1-866-669-6278 or email us at info@partymart.com before any subsequent action is taken toward your return. After contacting a service representative you will be given a Return Authorization (RA) number for each item you wish to return. The RA number must be provided with each corresponding item return. This number is necessary in order to determine the correct amount to be credited to your account as well as to properly restock item. Customers must include in writing the reason that they wish to return the item.

CROSS-BORDER CUSTOMS & DUTIES

The majority of our items are shipped direct from our warehouse in Canada. International shipments may be subject to duties and/or fees which are determined by the appropriate government agency. Quoted totals on international shipments do not include any taxes, VAT fees or any duties charged at the country of delivery. Clients may choose a broker or use UPS to handle brokerage fees.

PRODUCT SAFETY WARNING

The products listed on this website are not intended for use by children under the age of 5 unless otherwise noted.

LEGAL JURISDICTION & GOVERNING LAW

This website is controlled and operated by PartMart.com Worldwide Incorporated, located and incorporated federally in the city of Montreal, Province of Quebec, Canada. Any disputes between this website and a visitor must be resolved in a competent legal court of law in the city of Montreal, province of Quebec, Canada, unless otherwise agreed upon by both parties.

COPYRIGHT NOTICE

This website and all materials found on it are protected by copyright and other laws. This website and its contents may not be copied, published, distributed, downloaded, transmitted or converted in any form be they electronic or otherwise without the prior written consent of the owner of the copyright.

RIGHTS RESERVED

All rights not expressly reserved or granted are herein reserved.